Shipping | Returns

Here at Carter & Co we do our very best to carefully package and ship our items. However, we understand accidents happen. If you receive your order and note any type of damage or your items are broken, please submit a picture immediately to us at cartercocandles@yahoo.com.

Unfortunately, we are not able to offer refunds or exchanges on our items at this time related to their handmade nature. If you have any concerns please feel free to contact us via email and we would be happy to assist you !